Protecting your privacy is paramount to ladyceleste (hereinafter referred to interchangeably as "Client Store Name" and "we", "Data Controller"). We ensure the protection of your privacy when you visit our website or place orders online.
ladyceleste provides products and services and acts as the Data Controller for the personal data you provide when placing an order.
You can contact ladyceleste's Data Protection Officer using the contact form at the bottom of this page.
This Privacy Policy defines how personal data about you is collected, processed, and shared when you visit the site or place an order on ladyceleste.sumupstore.com (hereinafter referred to as the "Website").
Nature of personal data we collect
When you make or attempt to make a purchase through the Website, we collect certain data about you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. This information is referred to as "Order Information."
When you visit the Website, we automatically collect certain information about your device, including data about your web browser, IP address, time zone, and certain cookies installed on your device. In addition, as you browse the Website, we collect information about the specific pages or products you view, the websites or search terms that referred you to the Website, and data about how you interact with the Website. This automatically collected data is referred to as "Device Information."
We collect Device Information using the following technologies:
- "Cookies" are data files that are placed on your device or computer; they often include an anonymous unique identifier. For more information about cookies and how to disable them, visit allaboutcookies.org.
- "Log files" track actions occurring on the Website, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- "Web beacons," "tags," and "pixels" are electronic files used to record information about how you browse the Website.
How we process your personal data
Order Information is generally processed for the purpose of fulfilling orders placed on the Website (including for the purpose of processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, this Order Information is processed to:
- Communicate with you;
- Screen orders for potential risk or fraud; and
- Provide you with information or advertising relating to our products and services if these communications are consistent with the preferences you have shared with us.
We process your data to fulfill our contractual obligations to you (e.g., when you place an order on our Website), or to otherwise defend our legitimate business interests as listed above.
The collection of Device Information (in particular your IP address) allows us to detect potential risk and fraud, and more generally to improve and optimize the Website (for example, by generating analytics about how our customers browse and interact with the Website, and to assess the success of our marketing and advertising campaigns).
Sharing your personal data
We share your personal data with third parties to enable them to process it in accordance with the conditions defined above. For example, we use SumUp to power our online store. We also use Google Analytics to help us understand how our customers use the Website. For more information about how Google uses your personal data, click here. You can also opt-out of Google Analytics by clicking here.
We may share data under contracts entered into with service providers who contribute to some of our activities. These contracts stipulate that the providers in question are only authorized to process your data for the purposes of the services they perform on our behalf and are prohibited from using it for their own benefit.
Similarly, we may disclose your personal data to comply with an applicable legal or regulatory requirement, subpoena, search warrant and/or any other legitimate request for information we receive, or to otherwise protect our rights.
International data transfers
We may transfer the data collected about you to third parties acting on our behalf located in countries outside the European Economic Area ("EEA") or in countries deemed by the European Commission to offer an adequate level of data protection. These other countries may not offer the same level of protection for the data collected about you; however, we will continue to collect, store, and process data about you at all times in accordance with this Privacy Policy and applicable data protection law. We will ensure that data is only shared with organizations that provide an appropriate level of data protection in accordance with applicable data protection law and that satisfactory contractual agreements are entered into with these parties.
Your rights
If you are subject to the GDPR, you have the right to access the personal data we hold about you and to have it corrected, updated, or erased; you also have the right to request that we stop processing data about you, to object to profiling and automated processing of data about you; you further have the right to restriction of processing and to data portability in certain circumstances. To exercise any of these rights, please contact us using the details below.
You have the right at any time to withdraw your consent to the processing of your data whose legal basis is your consent, by contacting the Data Protection Officer (DPO) at the address indicated.
To exercise any of these rights, please contact us using the contact form below.
You also have the right to lodge a complaint with the competent supervisory authority.
The list of competent authorities for each country can be found on the European Commission website.
Data retention
When you place an order through the Website, we will retain the Order Information for as long as necessary to perform our services or as long as required by applicable law. At the end of this period, your personal data will be erased.
Changes
We may modify this Privacy Policy from time to time, for example, to reflect changes to our practices or for other operational, legal, or regulatory reasons.
Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us using the contact form below.